What killed Delta Airlines?

Delta Airlines should be put out of its' misery...

At one time they were an innovator in the passenger airline industry. They were the first airline to introduce Jet Service, and developed the "Hub and Spoke" concept that built Atlanta's Hartfield Airport into the world's busiest Airport.

What killed Delta? After losing millions of dollars for years, management would point the finger at high priced union labor contracts. The Union would point at the over priced Delta management and their bad decisions....but if you ask the traveling public what killed them.....Dirty airplanes, canceled flights due to equipment problems, lost luggage, over crowded Crown First Class Lounges, late flights because the Atlanta "Hub/Spoke" system has too many delays that create nationwide backups, grumpy old flight attendants that wouldn't know the word "Customer Service" if it bit them in the ass, and ticketing agents that only know the words, "Sorry, but we can't do that".

The Delta Crown rooms in Atlanta are crowded and dirty....the bathroom was so filthy yesterday, I left to use a public washroom....

The Atlanta ticket agents are nasty.....and have a "No-can-do" attitude.

But my favorite Delta pet peeve is the Frequent Flier award program....This is the program were they reward their most valuable and loyal customers .... Unfortunately, between blackout dates and limited seat availability, it is nearly impossible to use the award miles.....creating poor customer relations!

Dealing with the traveling public is difficult, dealing with Unions is difficult, dealing with disgruntled employees that have had to take multiple pay cuts over the years is difficult, dealing with the bankruptcy courts is difficult, dealing with the extra burden of security is impossible, revolving door senior management, increased competition, and the final straw of higher oil prices might be the end of Delta Airlines......

Nothing lasts for ever...It may be only a matter of time before Delta either merges with another airline of joins the group of grounded airlines....Pan Am, TWA, Eastern, and National.